Description

This role is categorized as hybrid. This means the successful candidate is expected to report to Warren GM Global Technical Center or Austin Technical Center three times per week, at minimum [or other frequency dictated by the business if more than 3 days].

The Role

Business Insights & Decision Support will use data to help the business make better decisions across Quality, Software & Services, and Engineering. This role focuses on interpreting analyses, generating insights, and telling the story behind the numbers, rather than heavy coding or data engineering. The ideal candidate is comfortable working with data, but excels at translating results into clear recommendations for business partners.

What You'll Do

Partner with business stakeholders to clarify questions, frame problems, and define success metrics.
Translate ambiguous business issues into structured analytical questions and practical approaches.
Use BI tools (e.g., Power BI, Tableau) and statistical methods (e.g., hypothesis framing, sampling, segmentation, variability) to explore data and identify trends, patterns, and anomalies.
Develop and interpret descriptive and diagnostic analyses (e.g., trends over time, segmentation, cohort analysis, root cause analysis).
Connect analytical findings to business context and clearly explain "what this means" and "what to do next."
Synthesize analyses into clear narratives and executive-ready communications tailored to non-technical audiences.
Communicate trade-offs, limitations, and assumptions in a way that supports sound decision-making.
Facilitate discussions around insights, align actions, and track follow-up results.
Identify opportunities to improve data quality, metric definitions, and reporting consistency in partnership with IT/data engineering.
Document analytic approaches, business logic, and metric definitions for reuse and transparency.

Your Skills & Abilities (Required Qualifications)

7+ years of experience
BA or BS in relevant field or equivalent real-world experience
Solid understanding of statistical concepts applied to business decisions (e.g., distributions, sampling, variability, correlation vs. causation, and practical significance).
Demonstrated ability to interpret data and explain insights to non-technical audiences.
Strong written and verbal communication skills, with experience creating clear, concise presentations for stakeholders.
Experience in a business-facing analytics role supporting operations, product, quality, or customer experience.
Experience working with large or complex datasets and collaborating with data engineers/IT for data access and structure (without needing to own pipelines).
Proven cloud experience and familiarity with at least one cloud platform (Azure preferred)
Business Acumen: Ability to quickly understand business processes and connect insights into financial and operational outcomes.
Critical Thinking: Comfortable challenging assumptions, probing for root causes, and weighing multiple explanations.
Data Storytelling: Skilled at turning analyses into clear narratives with a logical flow from question → approach → findings → implications → recommendations.
Collaboration: Works effectively with cross-functional partners, including business leaders, IT, and data engineering.
Action Orientation: Focused on outcomes and decisions, not just reports; drives follow-through on insight-driven actions.

What Can Give You a Competitive Edge (Preferred Qualifications):

Master's degree in Statistics, Mathematics, Industrial Engineering, or Business Analytics
Experience in manufacturing, automotive, or industrial environments, or other data-rich operational settings.
Experience with tools such as Databricks, python, and SQL

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

Compensation:

The expected base compensation for this role is: $134,700 - $211,950. Actual base compensation within the identified range will vary based on factors relevant to the position.
Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)

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We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

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